Global Support for the Packaging Industry

From our manufacturing operations in Canada and France to our network of trusted partners around the world, UM supports bottling, PET and packaging manufacturers with precision replacement parts, engineering services and technical expertise.

Supporting Customers Worldwide

UM has manufactured replacement parts for blow molders, bottling lines and packaging equipment since 1976. Nearly fifty years later, our parts run in plants in more than 40 countries, and the way we work has stayed the same: a customer sends us an OEM part number, a drawing, a photo or a sample, and our team in Quebec confirms availability, compatibility and lead time directly.

That directness is the point of this section of the site. UM operates two real industrial locations, in Canada and in France. Everywhere else, we serve customers through direct export from those locations and, in several markets, through partners who add local relationships and language coverage. Wherever you are, you can contact UM directly.

Our Manufacturing Locations

Canada — Headquarters & Manufacturing

UM Inc. is headquartered in Saint-Rémi, Quebec, where our engineering, precision manufacturing and customer service teams are based.

  • UM Inc. — 145 boul. Saint-Rémi, Saint-Rémi, QC J0L 2L0, Canada
  • Phone: +1 450-454-2493
  • Email: sales@umallette.com

Read more about UM in Canada.

France — UM-HPM

UM-HPM is UM's French industrial presence: a precision machining and tooling facility in Bordes, near Pau, in the Pyrénées-Atlantiques. Founded in 1970 as Hourat SAS, the company joined the UM group in 2025.

  • UM-HPM — Parc d'activités Clément Ader, 64510 Bordes, France
  • Phone: +33 (0)5 59 82 00 26
  • Email: contact@um-hpm.fr

Read more about UM-HPM in France.

Regions We Serve

Each region page explains how UM supports manufacturers there, which partners are active locally and how parts reach you.

  • North America — our home market, with Canada, the United States and Mexico supported directly from Quebec.
  • Europe — anchored by UM-HPM in France, with partners in France and Germany.
  • Middle East — supplied from Canada and France, with partner coverage in Turkey and Morocco.
  • Latin America — direct support for beverage and PET packaging plants across the region.
  • Asia-Pacific — international supply with partners in Australia and Singapore.

Local Reach, Direct Access to UM

UM works with partners in a number of markets. A good partner brings local relationships, knowledge of the plants and machine population in their territory, and support in the local language. Our current partners include RMS in Mexico, BMR in France, Röders Tec in Germany, Paynatech in Turkey, SPS Export in Morocco, Pneutech in Australia and DIEC in Singapore.

Partners complement UM; they never stand between you and us. Every quotation, every technical question and every part identification can go straight to our team in Quebec, and when a local contact would genuinely help — for example with logistics or on-site coordination — we will route the inquiry to the right partner.

Equipment Supported Worldwide

The parts we ship abroad are the same ones in our catalogue at home: aftermarket replacement parts for equipment manufactured by Sidel, Krones, KHS and other builders of PET and packaging machinery.

Browse the full online catalogue by OEM part number or description.

Global Engineering Capabilities

When a part is obsolete, no longer supported by the OEM or simply needs to work better, our engineering team takes over. These services are delivered from Canada for customers everywhere:

Explore

Frequently asked questions

Where is UM located?

UM has two industrial locations: our headquarters and manufacturing plant in Saint-Rémi, Quebec, Canada, and UM-HPM, our precision machining facility in Bordes, near Pau, France. Customers in every other country are served from these two locations.

Does UM sell directly or through distributors?

Both. You can always contact UM directly for parts, quotations and technical support, wherever your plant is located. In some markets we also work with local partners who provide relationships, language coverage and regional support.

Which equipment brands does UM support?

UM manufactures aftermarket replacement parts for equipment built by Sidel, Krones, KHS and other PET, bottling and packaging machinery manufacturers, including Sacmi, Nissei, Zalkin, Arol, Gasti and Arcil. UM is an independent supplier and is not affiliated with these OEMs.

Can UM ship parts internationally?

Yes. UM exports from Canada to customers in more than 40 countries. Send us your OEM part number or a description of the part and we will confirm availability, lead time and shipping options for your location.

Need support in your region?

Contact UM directly for replacement parts, engineering support, obsolete components, machine audits, overhauls or custom manufacturing. Our team will determine the right solution for your equipment and connect you with local support when appropriate.